Businesses will be invoiced on the day of the class.

If an employee is unable to make a class it is the business' responsibility to let me know as soon as they are aware, and consideration will be made for emergent situations.

If the business lets me know more than 24 hours before the class starts that an employee is unable to come, they can reschedule without administration fees.

If the business lets me know within 24 hours before the class starts that an employee is unable to come, they can reschedule at the regular price or remain absent, and a $25 administration fee will be invoiced for either of these.

If an employee doesn't show up for a class without notice, they are welcome to attend a future class at regular price, and a fee of either $25 for CPR, $50 for Emergency First Aid or BLS, or $75 for Standard First Aid will be invoiced to the company.

If the employee is taking a blended (online AND in-person) class, this will be invoiced and paid in advance, and refunds are limited to 50% once the online content is accessed, which applies to the previous explanations as well.

In the event of adverse weather, I will be in contact with you by electronic means of communication, and will give consideration if it is unsafe to travel, no administration fees will apply.

If I am unable to conduct a class, I will make you aware as soon as I am able, and will work to get you rescheduled at the earliest opportunity.